Welcome to Unaniveda.com (“Website”, “Company”, “We”, “Us”, or “Our”). At Unaniveda Wellness, we are committed to protecting the privacy and security of our customers and
website visitors.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, create an account, purchase products, or otherwise
interact with our services.
By accessing or using Unaniveda, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Order History
- Account Credentials
Payment Information
Payments are processed through secure third-party payment gateways. We do not store your complete credit card, debit card, UPI PIN, or banking credentials on our servers.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Information
- Cookies and Similar Technologies
2. How We Use Your Information
We may use your information for the following purposes:
- Processing and delivering orders
- Managing customer accounts
- Providing customer support
- Sending order confirmations and updates
- Improving website performance and user experience
- Preventing fraud and unauthorized activities
- Complying with legal and regulatory obligations
- Sending promotional offers and newsletters (with your consent)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance customer experience
You may disable cookies through your browser settings. However, some features of the website may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared with:
- Payment gateway providers
- Courier and logistics partners
- Technology and hosting service providers
- Government authorities or law enforcement agencies when required by law
All such parties are required to maintain the confidentiality and security of your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and provide services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
7. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request information regarding the processing of your personal data
To exercise these rights, please contact us at the email address provided below.
8. Compliance with Indian Laws
Unaniveda Wellness processes personal data in accordance with applicable Indian laws, including:
- Digital Personal Data Protection Act, 2023 (DPDP Act)
- Information Technology Act, 2000
- Consumer Protection (E-Commerce) Rules, 2020
We collect and process personal data only for lawful purposes and in accordance with applicable legal requirements.
9. Health and Medical Disclaimer
The information provided on this website is intended solely for educational and informational purposes.
The content available on Unaniveda.com should not be considered medical advice, diagnosis, or treatment.
Customers should consult a qualified healthcare professional before using any Ayurvedic, Unani, herbal, nutritional, or wellness product, especially if pregnant, nursing, taking
medication, or suffering from any medical condition.
Individual results may vary.
10. AYUSH Disclaimer
Products sold through Unaniveda.com are intended to be used in accordance with traditional Ayurvedic, Unani, herbal, and wellness practices where applicable.
Product descriptions, traditional uses, ingredients, and benefits are provided for informational purposes only and should not be interpreted as medical claims or guarantees of therapeutic outcomes.
Any claims made are subject to applicable regulations of the Ministry of AYUSH and relevant authorities.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of third-party websites before providing personal information.
12. Children’s Privacy
Unaniveda.com is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children.
13. Marketing Communications
By subscribing to our newsletter or promotional communications, you consent to receive information about products, services, offers, and updates.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
14. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will become effective immediately upon posting on this page. We encourage users to review this Privacy Policy periodically.
15. Contact Information
For any questions, concerns, complaints, or requests relating to this Privacy Policy, please contact:
Unaniveda Wellness
Website: www.unaniveda.com
Email: sblog235@gmail.com
Customer Support: sblog235@gmail.com
16. Grievance Officer
In accordance with applicable Indian laws, users may contact our Grievance Officer for privacy-related concerns.
Grievance Officer
Name: ______________________
Email: sblog235@gmail.com
Response Time: Within applicable legal timelines.
By using Unaniveda.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.